Follow-Up of DWM and DOF Water Service Inventory and Revenue Audit
April 5, 2016
Summary
The City of Chicago Office of Inspector General (OIG) has completed a follow-up to its June 2015 audit of the City’s Water Service Account Inventory and Revenue. OIG concludes that the Departments of Water Management (DWM) and Finance (DOF) have begun implementation of
the corrective actions related to the original audit findings.
Executive Summary
The purpose of the 2015 audit was to determine whether the City recorded meter read data in its water billing system in a timely manner, maintained a complete and accurate inventory of all locations receiving water service, and billed the legally required rate for temporary water usage from fire hydrants.
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