Privacy Policy

Because we understand that you are concerned about the privacy of information, we have established policies and procedures concerning the collection, use and security of your information that will help protect your privacy. Our Privacy Policy is designed to help us serve you while maintaining strict privacy and security standards.

How can you reach us?

  • Via US Mail or Delivery Services:
    City of Chicago Office of Inspector General Office
    740 North Sedgwick Street, Suite 200
    Chicago, Illinois 60654
  • Via Email talk2ig@igchicago.org
  • Via Telephone (833) 825-5244
  • Via Fax (773) 478-3949

What information do we collect from our website visitors?

  • The domain name, but not the e-mail address of visitors to our Web page
  • The e-mail addresses of those who communicate with us via e-mail
  • Aggregate information on what pages consumers access or visit
  • Information volunteered by the consumer, such as survey information and/or site registrations

How do we use cookies?

The cookie that is installed on your computer when you visit certain pages at our site contains only a token (string of alphanumeric characters) generated to maintain your session within our secured pages. The token in the cookie does not contain any comprehensible information. We use cookies to record session information.

How is this information used?

The information we collect is used for internal review and is then discarded. We do not share this information with other organizations for commercial purposes.

The collected information is used:

  • To improve the content of our web page
  • To notify visitors about updates to our website
  • By us to contact consumers for marketing purposes

We collect the email addresses of visitors to our website when visitors provide them, the email addresses of those who communicate with us via email, and information volunteered by the visitor, such as survey information, contract information and/or site registrations. We do not automatically collect any of this information from our website visitors.

New Uses

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back to our website periodically.

How is our information secured?

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.