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Chicago Public Library Staffing Audit

May 2, 2018

Summary

The City of Chicago Office of Inspector General has completed an audit evaluating the design and implementation of the Chicago Public Library’s (CPL) staffing plan, which allocates positions among CPL’s 80 library locations.

Executive Summary

The objectives of the audit were to determine whether CPL’s staffing plan followed industry guidance and was an effective and efficient tool for allocating human resources to CPL libraries. OIG determined that due to deficiencies in its design and implementation, the plan is not sufficient to align library branch staffing with community needs.

Chicago Public Library Staffing Audit - publication cover