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Best Practices and Recommendations for Special Service Area Transparency

July 15, 2011

Summary

This report consists of (i) a summary of findings concerning the transparency of the City’s Special Service Area (SSA) program and (ii) the IGO’s recommendations to the City and its SSA Service Provider Agencies.

Executive Summary

As with any matter of public policy, the IGO believes in transparency and disclosure, not just for sake of creating a public record or merely meeting the minimum threshold of good government. Rather, in the context of the City’s SSA Program, the IGO believes that improved transparency, both at the City level and the SSA Service Provider Agency level, will increase the SSA Program’s effectiveness by first, demonstrating commitment to SSA taxpayers, and second, creating accountability.

Best Practices and Recommendations for Special Service Area Transparency - publication cover