Second Follow-up to OIG’s Second Audit of the Chicago Fire Department’s Fire and Emergency Medical Response Times
Summary
The City of Chicago Office of Inspector General (OIG) has completed a second follow-up to its October 2021 audit of the Chicago Fire Department’s (CFD) fire and emergency medical response times.
Executive Summary
Based on CFD’s responses, OIG concludes that CFD has not implemented corrective actions related to the audit findings.
The purpose of the 2021 audit, OIG’s second on the topic following a first audit in 2013, was to determine whether CFD had goals for fire and emergency medical services (EMS) response times consistent with state and national standards and whether CFD response times in fact met those standards. OIG found that CFD had not implemented performance management strategies that would allow it to evaluate fire and EMS response times in alignment with best practices, nor had the Department remedied data issues first identified by OIG in 2013.
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