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Language Access Ordinance Compliance Audit

September 20, 2017

Summary

The City of Chicago Office of Inspector General (OIG) has completed an audit of the City’s compliance with the Language Access Ordinance, Municipal Code of Chicago Chapter 2-40 (Ordinance).

Executive Summary

The Ordinance requires City departments to create and implement plans to provide persons with limited English proficiency meaningful access to vital documents and services.

Language Access Ordinance Compliance Audit - publication cover