The 911 Calls for Chicago Police Department (CPD) Service dashboard allows users to explore information about 911 calls received by the Chicago Office of Emergency Management and Communications that were dispatched for CPD service. Users can select a specific timeframe, priority level, call type, or location to view trends over time for 911 calls dispatched for CPD service. Click to open the 911 Calls for CPD Service dashboard to try it yourself and follow along with the tutorial.
In 2026, through May,* there have been a total of 377,098 911 calls dispatched for CPD service. Of these, 42,891 had Rapid Dispatch Priority. Rapid dispatch is for situations where timely public safety action has the potential to affect the outcome of an incident or is deemed necessary by CPD guidelines.
Which type of call had the most calls with Rapid Dispatch priority? Here’s how to find out.
1. Select Timeframe
Select 1/1/2026 as the start date.
2. Update Chart Selection
Click on the chart selection dropdown menu and click the checkbox next to (All) to deselect All.
Click the checkbox for 2 – Rapid Dispatch and then click Apply.
3. Update Sort Order
Scroll down to the Priority vs Type of Call section and mouse over the 2 – Rapid Dispatch column heading.
Click the sort icon to display Type of Call in descending order.
Summary
Auto Accident PI is the top rapid dispatch type of call.
Mousing over the cell under Rapid Dispatch reveals a pop up that reads “There were 6,369 calls for service with a priority level of 2 – Rapid Dispatch and a type of call of AUTO ACCIDENT PI…Call Type Description: Auto Accident Personal Injury – An auto accident in which there are injuries. Transfer call to the fire department.”
Learn more about 911 Calls for CPD Service data by visiting the 911 Calls for CPD Service Dashboard.
Visit 911 Calls for CPD Service Dashboard
* Data as of 6/15/2026
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