OIG conducted a review of the transparency of the City’s Special Service Area program. The report at right contains findings from that review and recommendations for the City and the SSA Service Provider Agencies to improve the transparency of the program. OIG believes that improved transparency, both at the City level and the SSA Service Provider Agency level, will increase the SSA Program’s effectiveness by first, demonstrating commitment to SSA taxpayers, and second, creating accountability. Below is a matrix that contains detail on each SSA and the full results of the transparency review.