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Audit of Loading Zone and Residential Disabled Parking Sign Processes

June 4, 2015

Summary

The City of Chicago Office of Inspector General has completed an audit of the City’s loading zone and residential disabled parking sign application processes.

Executive Summary

The Office of Inspector General (OIG) conducted an audit of the Chicago Department of Transportation’s (CDOT) process for loading zone signs and the Department of Finance’s (DOF) process for residential disabled parking signs.

The objectives of the audit were to determine if:

  • CDOT accurately recorded, calculated, and collected fees related to loading zone sign
    installations and renewals;
  • DOF accurately recorded and collected fees related to disabled parking signs; and
  • significant delays occurred during the application for and installation of loading zone and
    disabled parking signs.
Audit of Loading Zone and Residential Disabled Parking Sign Processes - publication cover